Report flooding, a clogged storm drain or a drainage problem
Provided by: City of Raleigh Stormwater (Engineering Services) and Raleigh Water (City of Raleigh)
Report street flooding or a clogged storm drain to the City’s stormwater team. Different numbers handle problems on City streets, on private property, and water or sewer emergencies.
Ways to do it
- Drainage problems on streets: call 919-996-6446
- Ask Raleigh (Stormwater & Water > Flooding, Drainage, or Runoff): https://ask.raleighnc.gov/ask (Also has a form for waterway spills and pollution.)
- Storm drainage problem form (streets): https://survey123.arcgis.com/share/4f18a64993044b938dd9dec587a9c541
- Drainage problems on private property: call 919-996-3779
- Water or sewer emergencies (Raleigh Water, 24/7): call 919-996-3245 (Sewer backup, overflowing manhole, water main break.)
What you need
- The location (address or nearest intersection)
- What you see (standing water, blocked drain, water coming up from a manhole)
Steps online (phone, tablet or computer)
- Open the storm drainage problem form.
- Mark the location and describe the problem, then submit.
Steps by phone
- For a City street, call 919-996-6446.
- For a problem on private property, call 919-996-3779.
- For a sewer backup or water main break, call Raleigh Water at 919-996-3245 at any time.
Good to know
- Never drive or walk through flooded roads.
civic-atlas covers non-emergency services only. It does not detect or route emergencies; for an emergency, contact emergency services directly.
Draft: compiled from official pages but not yet checked by a volunteer. Last checked 2026-11-04.
Sources: https://raleighnc.gov/ask-raleigh-fix-report-request/services/frequently-called-numbers, https://ask.raleighnc.gov/ask?id=sc_category&catalog_id=-1
civic-atlas is an independent volunteer project, not an official government source. Confirm details with the official sources linked here before relying on them.