civic-atlas

Report a water or sewer problem (leak, main break, sewer backup)

Provided by: Raleigh Water (City of Raleigh) (City of Raleigh)

Raleigh Water handles problems with public water and sewer lines at any hour, including water main breaks, leaking fire hydrants, sewer backups and discolored drinking water.

Ways to do it

• Raleigh Water, water or sewer emergencies: call 919-996-3245 (24/7)

What you need

• The location (address or nearest intersection)
• What you see, and when it started

Steps by phone

1. Call Raleigh Water at 919-996-3245 at any time of day.
2. Give the location and describe what you see (water coming up, a sewer smell, a leaking hydrant).

Good to know

• Leaks inside your home, on your side of the water meter, are usually a job for a plumber.

Related

• Report flooding, a clogged storm drain or a drainage problem
• Pay your City of Raleigh utility (water) bill

---

civic-atlas covers non-emergency services only. It does not detect or route emergencies; for an emergency, contact emergency services directly.

Draft: compiled from official pages but not yet checked by a volunteer. Last checked 2026-11-04. Sources: https://raleighnc.gov/ask-raleigh-fix-report-request/services/frequently-called-numbers, https://raleighnc.gov/water-and-sewer/services/report-leak

civic-atlas is an independent volunteer project, not an official government source. Confirm details with the official sources linked here before relying on them.

This site is open source. Improve this page.