civic-atlas

Get help with a building permit, inspection or zoning question

Provided by: City of Raleigh Planning and Development (City of Raleigh)

For permits, inspections, zoning and development questions, use Ask Raleigh’s Permits & Planning category, the Permit Helpline, or the Customer Service Center. Apply for permits in the Permit and Development Portal.

Ways to do it

• Ask Raleigh (Permits & Planning): https://ask.raleighnc.gov/ask
• Permit Helpline: call 919-996-2500 (Monday to Friday, 8 a.m. to 5 p.m.)
• Planning and Development Customer Service Center, One Exchange Plaza, 4th Floor, Raleigh, NC 27601 (Monday to Friday, 8 a.m. to 5 p.m.)
• Permit and Development Portal: https://permitportal.raleighnc.gov/
• Unified Development Ordinance (zoning rules): https://udo.raleighnc.gov/

Good to know

• Ask Raleigh doesn’t require an account. The City says permit questions there average 1 day to acknowledge and 3 days to resolve.
• If you already have a plan reviewer, contact them directly.
• The Permit Helpline (919-996-2500) is for permits and development, not general City questions. For those, call 919-996-3000.

Related

• Look up property, zoning and City maps and open data
• Use Ask Raleigh to report a problem or request a City service

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civic-atlas covers non-emergency services only. It does not detect or route emergencies; for an emergency, contact emergency services directly.

Draft: compiled from official pages but not yet checked by a volunteer. Last checked 2026-11-04. Sources: https://raleighnc.gov/permits/news/how-get-assistance-your-permit-or-project

civic-atlas is an independent volunteer project, not an official government source. Confirm details with the official sources linked here before relying on them.

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