civic-atlas

Report a problem on a State-maintained road (NCDOT)

Provided by: NC Department of Transportation (State of North Carolina)

NCDOT maintains about 80% of North Carolina’s public roads, including Interstates and U.S., N.C. and secondary (SR) routes, even inside Raleigh. Report problems on those roads to NCDOT.

Ways to do it

• NCDOT Report a Problem: https://www.ncdot.gov/contact/Pages/default.aspx
• NCDOT customer service: call 1-877-368-4968 (Weekdays, 8 a.m. to 5 p.m.)
• Who maintains this road? (NCDOT Public Street Information map): https://connect.ncdot.gov/resources/gis/Pages/Database-Map-HB620.aspx

Steps online (phone, tablet or computer)

1. Not sure who maintains the road? Open NCDOT’s Public Street Information map and click the road.
2. For a State road, open NCDOT’s Report a Problem page and pick the problem type (potholes, drainage, guardrail, traffic light, signs, shoulder damage, debris or dead animals).
3. Submit, and use “Get Status on a Reported Issue” to follow it.

Good to know

• For City streets, report through Ask Raleigh instead.

Related

• Report a pothole or damaged street
• Report a broken traffic signal, damaged street sign, or faded road markings

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civic-atlas covers non-emergency services only. It does not detect or route emergencies; for an emergency, contact emergency services directly.

Draft: compiled from official pages but not yet checked by a volunteer. Last checked 2026-11-04. Sources: https://www.ncdot.gov/contact/Pages/default.aspx, https://connect.ncdot.gov/resources/gis/Pages/Database-Map-HB620.aspx

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