civic-atlas

Key contacts: City of Raleigh

Save these in your phone’s contacts.

City of Raleigh

Raleigh Police non-emergency: call 919-829-1911 (Police help that is not an emergency.; Raleigh Fire’s contact page also lists 919-996-3335 as “Police (non-emergencies)”.)
Raleigh Fire non-emergency (Fire Administration): call 919-996-6115
Raleigh Police Animal Control: call 919-831-6311
City of Raleigh general line (“who to call for everything else”): call 919-996-3000 (Not sure who handles something? Start here.; TDD 919-996-3107)
Raleigh Water customer care and billing: call 919-996-3245 (Water bills, missed trash pickup, and water or sewer emergencies (24/7).)
Ask Raleigh: https://ask.raleighnc.gov/ask (Report a problem or request a City service online, and track it.)
City of Raleigh: https://raleighnc.gov/
Ask Raleigh (report problems and request services): https://ask.raleighnc.gov/ask
Frequently called numbers: https://raleighnc.gov/ask-raleigh-fix-report-request/services/frequently-called-numbers

Wake County

Wake County Tax Administration: call 919-856-5400 (Property tax bills, values and tax relief programs.)
Wake County Public Health: call 919-250-1120 (Clinic appointments, vaccines and testing at the Public Health Center.)
Wake County Health & Human Services: call 919-212-7000 (Medicaid, food assistance and other benefits.)
ReadyWake Alerts sign-up: https://readywake.com/readywake-alerts (Emergency alerts by phone call, text or email for your address.)
Wake County Government: https://www.wake.gov/
Wake County Tax Administration: https://www.wake.gov/departments-government/tax-administration

State of North Carolina

NC 211 (statewide help line, run by United Way of North Carolina): https://nc211.org/

United States

USAGov (find federal government services): https://www.usa.gov/

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